• Beth Arnold

Hosted CCTV, Video Surveillance as a Service

Updated: Oct 21


Back in 2009, nearly all telephone systems were traditional on-premise PBX’s. However, the industry was about to go through a massive change and VoIP Hosted telephone systems started increasing market share year on year. Guided by the banking crisis and the recession that followed organisations began to look hard for cost savings and together with the improvements in internet technology hosted telecommunications market dominance was cemented.


Fast forward 11 years and no one talks about traditional on-site PBX’s. The compelling argument for hosted telephone systems just made business sense and the marketplace now reflects customers’ requirements.


Not unlike 2009 this year we have had an even more seismic change in business conditions with the COVID pandemic. Again, businesses are looking to cut costs, become more agile, protect their investments, and weather the storm.


With organisations trying to work through this challenging period, new working patterns to restrict a person to person contact and the overriding urge to keep people working from home where possible, provides fresh challenges for the physical security of a company, especially from an oversight and governance perspective.


Key workers and contractors who cannot work from home, who are vital to business survival, need to be monitored ensuring theirs and the organisation's safety and security are not put at risk. This can be a headache for building and facility managers who are not always on-site to ensure operational efficiency.


With this in mind, remote management of these systems becomes imperative but that in itself adds a new dimension of concern; cybersecurity.


Video Surveillance as A Service (VSaaS)

The migration from on-premise solutions to cloud in the CCTV and video surveillance arena is underway and the same concerns that were at the forefront of the change to VoIP phone systems still resonate today. But unlike VoIP, advanced cloud-based video management systems (VMS’s) do not have the cyber-security vulnerabilities of traditional systems like older DVRs/NVRs or VMS’s. There are no open ports, no on-site firewalls, and no on-premise software. These systems are designed for remote access with phones and tablets at the center of user experience.


The total cost of ownership (TCO)

Economies of scale from a shared cloud infrastructure will always mean that users will receive the very best of technologies, resilience, and security on a subscription basis without a large capital expense.

When you factor in all costs that are required for an on-premise CCTV, system, the burden of costs for ensuring the system is up to date at all times, ensuring the network security of the system from unwanted intrusion and the redundancy and resilience of hardware (especially expensive storage drives) subscription-based cloud Video security will undoubtedly make a business case.

Technology advances

With some bumps in the road, we are moving towards 5G infrastructure which will transform industries and allow for greater bandwidth delivery and accessibility for all devices. This plus new and intelligent video image transmissions (or Codecs) mean that higher and higher definition video surveillance images can be stored and viewed across remote locations.


Not just a camera

Why stop with cameras? The interaction between physical access control and video surveillance is fully underway with onsite solutions. Most VSaaS providers provide the additional ability to incorporate access control into their systems.  Bringing true IP access control solutions into the cloud offer environment provides building and facility managers with real-time situational awareness plus alerts when incidents occur without having to access on-prem systems.


When should you migrate?

Ease of use, enterprise-level hardware, resilience, and overall cost savings all make a compelling case to look at migrating now.

As on-camera intelligence develops at an ever-increasing pace, allowing your video surveillance hardware and infrastructure to standstill will prevent you from leveraging your initial investment. 


If you have multiple physical locations that have legacy CCTV, that require a myriad of logins and differing network security prerequisites then a hosted video surveillance system that brings your video security under one offering makes total business sense.

There is also a business case to be made for larger installations that require substantial changes to hardware which would do well to look at the comparisons between a cloud solution or increasing their capital expenditure.

Now is definitely the time to review your current CCTV and VMS. The technology is already out there so why wait?

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